At Littzone.shop, we strive to provide our customers with the highest quality cakes and a delightful shopping experience. Our Sale Policy outlines the terms and conditions associated with the purchase of our delicious cakes. Please read through our policy carefully to ensure you are well-informed about our practices.

1. Order Processing and Confirmation

Once you place an order on Littzone.shop, you will receive an order confirmation email detailing your purchase. Please review the details carefully. If you notice any discrepancies, contact our customer service team within 24 hours to rectify any issues.

2. Payment Methods

We accept various payment methods for your convenience, including credit cards, PayPal, and other secure online payment options. Full payment is required at the time of order placement to ensure that your cake is reserved for your selected date.

3. Cancellations and Refunds

If you need to cancel your order, please notify us at least 48 hours before your scheduled delivery or pickup time. Cancellations made within this time frame will incur a cancellation fee of 20%. Unfortunately, orders canceled less than 24 hours in advance are non-refundable.

For any issues regarding the quality of our cakes, please contact our customer service team within 24 hours of receiving your order. We will gladly address your concerns and offer solutions, including a possible refund or replacement.

4. Delivery and Pickup

We offer both delivery and pickup options for your convenience. Delivery charges will vary based on the location. Please ensure that someone is available to receive the cake during the scheduled delivery time. If you choose the pickup option, ensure you arrive on time to collect your order.

5. Special Requests and Custom Orders

If you have specific dietary requirements or would like to customize your cake, please reach out to our customer service team at least 72 hours in advance. While we strive to accommodate all requests, customization is subject to availability and may incur additional charges.

6. Quality Assurance

At Littzone.shop, we take pride in our cakes’ quality and presentation. If for any reason you are dissatisfied with your purchase, please contact us immediately. We value your feedback and will do our best to make things right.

7. Updates to Our Sale Policy

We reserve the right to update our Sale Policy at any time. Any changes will be reflected on this page, and we encourage you to review our policy regularly. Your continued use of our website and services constitutes acceptance of any updates.